配送料

全国一律 550円（注文金額3,980円以上で送料無料）
※沖縄県への段ボール配送料は追加4,000円

引き渡し時期

お支払い確認後3日以内に発送

お届け先・お届け時間変更

商品発送後お客様にて直接営業所へお問い合わせくださいませ。

お届け先住所の入力不備

郵便番号の異なり・番地の記載漏れなどお届け先住所に不備がある場合、お届けが遅れる可能性もございます。予めご了承くださいませ。

おまかせラッピングサービス（600円）

お届け先ごとに商品をまとめて１つにラッピングします。
ラッピングの種類は全お届け先共通になります。別々にラッピングしたい場合は 別々にご注文ください。

Shipping Policy

Shipping Fees

Shipping fees vary depending on the destination country and the total weight of your order. The final shipping cost will be calculated and displayed at checkout.

Dispatch Time

Orders are usually processed and shipped within 3 business days after payment is confirmed.

Shipping Origin

All orders are shipped from the Tokyo metropolitan area, Japan.

Shipping Carrier & Delivery

We use reliable international couriers (e.g., Japan Post, DHL, FedEx) depending on the destination. Tracking information will be provided once your order is shipped.

Changes to Shipping Address or Delivery Time

After the order has been shipped, we are unable to change the delivery address or delivery time. Please contact the shipping carrier directly using your tracking number if you need to make changes.

Incomplete or Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate. Any missing or incorrect information (such as postal code or street number) may cause delivery delays or failure. We are not responsible for delays or returns caused by address errors.

Customs, Duties and Import Taxes

International orders may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the customer. Please check with your local customs office for more details before placing an order.